Question & Answer
Question
How to restart the license manager?
Answer
The license manager can be restarted on UNIX by ending the process with the ‘kill’ command, on Windows by restarting the service. Note, in 6.3 all users with a Floating license agreement will experience a 15 minute delay in license allocation after restarting the license manager. In 6.4, this delay is 30 minutes. This does not apply to sites with Per-User agreements. You can check your license class with the command ‘ccm lmgr_status’.
UNIX
Use the ‘ccm ps -process lmgr’ command to determine where the license manager is running, and what it’s process id (pid) is:
%ccm ps -process lmgr
Processes with process = lmgr, …
1 processes located:
rfc address (homer:54055:192.168.87.9)
process (lmgr)
policy (one_per_net)
noblock (true)
callback (cmlssv:cb_init)
max_conns (128)
pid (7398)
user (ccm_root)
host (homer)
host_addr ()
In this example we can see it is running on ‘homer’ and the pid is ‘7398’. Log into ‘homer’ as the ccm_root user. Kill the license daemon’s pid, in this example 7398:
kill 7398
Then restart the daemon with:
ccm_lmgr
Windows
Open the Services dialog (NT: Start->Settings->Control Panel->Services; Windows 2000/2003: Start->Settings->Control Panel->Administrative Tools->Services). Stop and restart the license manager service (ccm*_lmgr) by selecting it, pushing the Stop button, then the Start button.
Please note that the terms and conditions of your license agreement always apply.CM Synergy 4.x, 5.x, 6.1, 6.2, 6.3NACM00218AnswerProduct versionPartner ContentInternal ContentCategoryReference IDAuthor
Historical Number
KB514
