Question & Answer
Question
I have a SPSS (Sentinel RMS) License Manager installed and would like to add a new product or product feature or update a currently licensed product. How do I do that?
Answer
The method for updating License Manager licensing varies by operating system.
Windows Operating Systems
- Open an Administrator Command Prompt.
Note: The Command Prompt title bar must read ‘Administrator: Command Prompt’ or the procedure will not execute properly. - Change directory to the License Manager installation directory. If you do not know the location of the License Manager installation directory, please see TechNote 1989514.
- Execute the following command replacing ‘<authcode>’ with the authorization code of the product or product feature you wish to add or update. Do not include either < or > in the command.
licenseactivator <authcode>
OR
Execute the following command replacing ‘<liccode>’ with the license code of the product or feature you wish to add or update. Do not include either < or > in the command.
licenseactivator <liccode> - To apply multiple authorization codes at the same time, include a colon (:) between the authorization codes you wish to add, where ‘<authcode1>’, ‘<authcode2>’ represent different authorization codes. Do not include either < or > in the command.
licenseactivator <authcode1>:<authcode2> - Open Windows Services on the License Manager host.
- Stop ‘Sentinel RMS License Manager’ Windows Service.
- Start ‘Sentinel RMS License Manager’ Windows Service. Note: Do not use ‘Restart’.
- Confirm License Manager licensing using Sentinel RMS License Server Administrator tool and/or a desktop product installation configured to license from the License Manager.
Mac Operating Systems
- Open Terminal.
- Change directory to the License Manager installation directory. If you do not know the location of the License Manager installation directory, please see Technote 1989520.
- Execute the following command replacing ‘<authcode>’ with the authorization code of the product or product feature you wish to add or update. Do not include either < or > in the command.
sudo ./licenseactivator <authcode>
OR
Execute the following command replacing ‘<liccode>’ with the license code of the product or feature you wish to add or update. Do not include either < or > in the command.
sudo ./licenseactivator <liccode> - To apply multiple authorization codes at the same time, include a colon (:) between the authorization codes you wish to add, where ‘<authcode1>’, ‘<authcode2>’ represent different authorization codes. Do not include either < or > in the command.
sudo ./licenseactivator <authcode1>:<authcode2> - Execute the following command replacing ‘<hostname>’ with the actual host name of the License Manager host machine. Do not include either < or > in the command.
sudo ./lsrvdown <hostname> - Execute the following command:
sudo ./lserv - Confirm License Manager licensing using a desktop product installation configured to license from the License Manager (or the Sentinel RMS License Server Administrator tool installed on a Windows host computer).
Linux/Unix Operating Systems
- Open Terminal.
- Change directory to the License Manager installation directory. If you do not know the location of the License Manager installation directory, please see Technote 1989520.
- Execute the following command replacing ‘<authcode>’ with the authorization code of the product or product feature you wish to add or update. Do not include either < or > in the command.
sudo./licenseactivator <authcode> - To apply multiple authorization codes at the same time, include a colon (:) between the authorization codes you wish to add, where ‘<authcode1>’, ‘<authcode2>’ represent different authorization codes. Do not include either < or > in the command.
sudo ./licenseactivator <authcode1>:<authcode2> - Execute the following command replacing ‘<hostname>’ with the actual host name of the License Manager host machine. Do not include either < or > in the command.
sudo ./lsrvdown <hostname> - Execute the following command:
sudo ./lserv -s lservrc - Confirm License Manager licensing using a desktop product installation configured to license from the License Manager (or the Sentinel RMS License Server Administrator tool installed on a Windows host computer).
AIX/Solaris Linux Operating Systems
- Log in as ‘root’.
- Change directory to the License Manager installation directory. If you do not know the location of the License Manager installation directory, please see Technote 1989520.
- Execute the following command replacing ‘<authcode>’ with the authorization code of the product or product feature you wish to add or update. Do not include either < or > in the command.
./licenseactivator <authcode> - To apply multiple authorization codes at the same time, include a colon (:) between the authorization codes you wish to add, where ‘<authcode1>’, ‘<authcode2>’ represent different authorization codes. Do not include either < or > in the command.
./licenseactivator <authcode1>:<authcode2> - Execute the following command replacing ‘<hostname>’ with the actual host name of the License Manager host machine. Do not include either < or > in the command.
./lsrvdown <hostname> - Execute the following command:
./lserv - Confirm License Manager licensing using a desktop product installation configured to license from the License Manager (or the Sentinel RMS License Server Administrator tool installed on a Windows host computer).